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Get to know where to go

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When you use the right NHS service, you get the right treatment sooner.

The first thing you should know is which service you should use for your symptoms.

Use the buttons below to find out where to go for minor illnesses, eye and dental problems, mental  health support, urgent help and more.

You can also download this handy booklet. It shows the range of NHS services available to you and your family. Keep it handy, so when you’re not feeling well, or need treatment straight away, you know where to go.

If you’re not sure where to go visit NHS 111 online.

Get to know where to go for


NHS 111

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If you’re not sure what to do or where to go, go to NHS 111 online. It’s available 24/7, 365 days a year.

How NHS 111 online works

If you visit NHS 111, you’ll be asked to enter your age, sex, postcode and main symptom.

You are then asked a series of questions about your health problem.

You can:

  • find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care
  • get advice on self-care

NHS 111 online is a fast and convenient service for people who want to access 111 digitally.

NHS 111 offers a British Sign Language (BSL) service that is open 24/7.

If you have a hearing problem, use text relay. Call 18001 111 using the Relay UK App or a text phone.


While you wait

Information, advice and resources to help you manage your physical and mental wellbeing while waiting for hospital care.

Visit While You Wait Visit While You Wait

Find a service

Our A-Z has details of health and care services near you.

Find a service Find a service

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