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FOI 2025/1404

Reference FOI 2025/1404
Description GP Out of Hours Services Contract and Procurement Plans
Date Requested 06/10/2025
Date Replied 15/10/2025
Category Primary Care & Strategic Commissioning

Could I please request information regarding the commissioning of GP Out of Hours services in your region. The specific things I am interested in are as follows:
1. Who is the current provider of these services?
2. Which GP Out of Hours services went through procurement and which were a direct award?
3. What is the actual spend on this contract from the start of the contract to the current date?
4. What is the start date and duration of the contract?
5. Is there an extension clause in the framework(s)/contract(s) and, if so, what is the duration of the extension?
6. Has a decision been made yet on whether the contract(s) are being either extended or renewed?
7. Is there an aim to go out to procurement for this service? If so, when do you envisage this occurring?

  1. There are several providers currently providing GP Out of Hours services across the 10 Greater Manchester Localities. These are:
  • Go To Doc Limited
  • Mastercall Limited
  • Bardoc Limited
  • Salford Primary Care Together Community Interest Company
  • Wrightington Wigan and Leigh NHS Foundation Trust
  1. The current arrangements in place were commissioned and procured under previous Clinical Commissioning Groups. Most have been superseded by contracts awarded under Process C of the Provider Selection Regime, apart from Salford Primary Care Together which was procured during 24/25 in accordance with the Public Contracts Regulations (2015).
  2. In totality (all GP OOHs contractual arrangements combined) the annual value is c£35m.
Locality Provider Start Date End Date Extension Included?
Manchester Go To Doc Limited 01/04/25 31/03/26 No
Tameside Go To Doc Limited 26/11/18 25/11/28 Yes, but enacted so unable to extend again.
Oldham Go To Doc Limited 01/04/25 31/03/26 No
Stockport Mastercall Limited 01/04/24 31/03/26 No
Trafford Mastercall Limited 01/04/24 31/03/26 No
Salford Salford Primary Care Together Community Interest Company 01/07/25 30/06/27 Yes
Wigan Wrightington Wigan and Leigh NHS Foundation Trust Block contract Block contract Block contract
Bolton Bardoc Limited 01/04/25 31/03/26 No
Bury Bardoc Limited 01/04/25 31/03/26 No
HMR Bardoc Limited 01/04/25 31/03/26 No

 

  1. There is an extension clause included within the Salford Primary Care Together CIC contract which if approved could extend the contract from 30/06/27 to 30/06/29.
  2. No, however there is the intention to review these arrangements in due course.
  3. No, however there is the intention to review these arrangements in due course.

 

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