FOI 2025/1446

I am writing under the Freedom of Information Act 2000 to request information held by your organisation regarding COVID-19 patient interactions at your COVID-19 hub (or equivalent service), for the prior 12 months up to the latest data point available, with a particular focus on access to antivirals. The information is expected to be received as aggregated totals. This information is being requested on behalf of Pfizer Ltd.
Patient Attendance
1. How many patients in total have accessed the service in the last 12 months?
2. What referral method to the service made up the contribution of all referrals?
· HCP Referral (primary care)
· HCP Referral (secondary care)
· Patient Self-referral
· Other
Daily Interventions
3. How many patients were qualified to receive some sort of pharmacological intervention (aligned to NICE), regardless of whether they went on to receive treatment?
4. How many patients received pharmacological treatment?
5. For patients who did not receive pharmacological treatment, what were the top 3 reasons for a patient not receiving treatment? e.g.: Outside of treatment window, not eligible (NICE), watch & wait, symptoms not severe enough, late positive test result, etc.
6. For those patients that did receive treatment, what was their main underlying primary condition that qualified them to be eligible to receive treatment?
· e.g. Solid Cancer, immune suppressed, renal disease, etc.
Capacity
7. How many HCPs do you have within the COVID-19 service?
· i.e. no. of prescribers, no. of additional staff, etc.

1. October 2024/September 2025 = 737

2.

• HCP Referral (primary care) – see other
• HCP Referral (secondary care) – see other
• Patient Self-referral – see other
• Other – NHS 133 = 138, Email = 604

3. Cases not rejected = 713
4. 253 were prescribed Antivirals
5. Case outcome:

Does not meet the criteria for antivirals

Antivirals not prescribed, follow up scheduled

No antiviral therapy – self-care advice

6. This level of detail is not recorded on the Covid Medicine Deliver Unit (CMDU) database.
7. The medical component of the CMDU is based with the GM Clinical Assessment Service. The workforce dedicated to the CMDU are 20 HCPs.

NHS Greater Manchester does not hold the information as to how many of the 20 staff are prescribers. Please contact qands.mastercall@nhs.net for this information.