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FOI 2025/1507

Reference FOI 2025/1507
Description Social Listening and Media Monitoring
Date Requested 09/12/2025
Date Replied 07/01/2026
Category Information Management & Technology (IM&T), Digital & Information Governance

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1. Do you use a social listening platform?
2. If so, what tools do you use?
3. How much do you spend annually on a social listening tool?
4. Which month & year does your contract with your supplier end?
5. Do you use a media monitoring platform?
6. If so, what tools do you use?
7. How much do you spend annually on a media monitoring tool?
8. Which month & year does your contract with your supplier end?

1. No
2. N/A
3. N/A
4. N/A
5. No
6. N/A
7.N/A
8. N/A

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