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FOI 2025/1518

Reference FOI 2025/1518
Description Request for Information Regarding IT Clinical Systems: Greater Manchester ICB
Date Requested 15/12/2025
Date Replied 22/12/2025
Category Information Management & Technology (IM&T), Digital & Information Governance

I am writing under the Freedom of Information Act 2000 to request information on clinical IT systems used across hospitals within the ICB. Specifically, I am seeking details across three categories of systems (systems definition provided below):

  • Electronic Patient Record (EPR) systems
  • Patient Administration Systems (PAS)
  • Other Clinical IT systems (e.g., PACS, RIS, LIS etc.)

Type A:  EPR (Electronic Patient Record) systems

  1. Total spend on the core EPR system in each Hospital across the ICB in 2024? (ongoing run costs only; please exclude implementation if still in progress in any of the hospitals)
  2. For eachhospital, in a tabular format, please provide:
    1. Name of the core EPR system used (e.g., EPIC, Cerner, SystemC, Nervecentre, Dedalus, other)?
    2. Annual cost in 2024 for the EPR system, broken down into:
      1. Total cost
      2. Software license
      3. Maintenance
      4. Professional services
      5. Others
    3. Scope of the contract (i.e., which additional clinical modules are included)
    4. If available, spend broken down by for the core EPR system and each additional module separately
  1. For the most recent EPR implementation (in each respective hospital), please provide the following information in a tabular format:
  2. Tender date
  3. Contract start and end date
  4. Whether the contract is annually renewed
  5. Planned final implementation date
  6. Which provider the hospital used previously
  7. Total budget and its components
      1. Total value of contract (£)
      2. Contract term
      3. Software license fees (upfront and ongoing)
      4. Annual contracted pricing growth
      5. Implementation fees
      6. Allowance for new features / development (if any) – e.g., committed budget for new software features / development which is not yet identified
      7. Internal training / resources / etc. as relevant
  1. Procurement framework used
  2. Other systems integrated with the EPR
  3. Department(s) that provided the funding
  1. % of ERP budget comes from the ICB vs. Trust vs. others (please specify name)
  1. Planned date to kick off next tender process
  1. Whether there are plans to replace the system

Type B:  PAS (Patient Administration) systems

  1. Total spend on PAS systems in each Hospital across the ICB in 2024? (ongoing run costs only)

 

  1. For each hospital, in a tabular format:

 

    1. Name of the PAS system used / provider (e.g., EPIC, Cerner, SystemC, Nervecentre, Dedalus)?
    2. Annual cost for the PAS system, broken down into:
      1. Total cost
      2. Software license
      3. Maintenance
      4. Professional services
      5. Others
    3. Procurement framework used
    4. Contract start and end date
    5. Other systems integrated with the PAS

Type C: Other HC Clinical IT systems like Medical imaging (PACS), Radiology Information System (RIS), Laboratory Information Systems (LIS), etc.

  1. Total spend for each “Other Clinical IT system” in each Hospital across the ICB in 2024? (ongoing run costs only)
  2. For eachhospital, in a tabular format:
    1. Which PACS/LIS/RIS/Other system provider does the hospital use respectively (e.g., Sectra, Cris, Clinisys)?
    2. Annual cost for the PACS/LIS/RIS/Other system, broken into:
      1. Total cost
      2. Software license
      3. Maintenance
      4. Professional services
      5. Others
    3. Procurement framework used
    4. Contract start and end date for each supplier

 

Systems Definition

Electronic Patient Record (EPR) provides comprehensive digital systems for hospitals and healthcare providers to manage patient data, streamline workflows, and improve care delivery through features like clinical documentation, patient portals, billing, and interoperability.

Patient Administration Systems (PAS) are core administrative systems used to manage demographic information, patient pathways, appointment booking, RTT, referrals, waiting lists, scheduling, admissions, and discharge etc.

Other Clinical IT Systems cover specialist clinical systems that support diagnostic, imaging, and laboratory workflows. These typically include:

    • PACS (Picture Archiving and Communication System): medical imaging storage, viewing, and reporting
    • RIS (Radiology Information System): radiology workflow management
    • LIS (Laboratory Information System): pathology test ordering, processing, and result management
    • Other specialist systems used within clinical departments (radiology, pathology, cardiology, etc.)

Thank you for your Freedom of Information request, which has been received by NHS Greater Manchester ICB (NHS GM). NHS GM is the commissioner of healthcare services for the registered population of Greater Manchester. The organisation does not therefore provide healthcare services itself.

NHS GM does not hold information as to the expenditure of each of the NHS Hospital Trusts on specific programmes, such as the various IT programmes as indicated in this request.

The requestor should re-direct their request to the individual NHS Hospital Trusts as indicated below:

Bolton NHS Foundation Trust – Freedom of information – Bolton NHS FT (boltonft.nhs.uk)

Northern Care Alliance NHS Foundation Trust – Freedom of Information Requests :: Northern Care Alliance

Manchester University NHS Foundation Trust – Freedom of Information – Manchester University NHS Foundation Trust (mft.nhs.uk)

Stockport NHS Foundation Trust – Freedom of Information – Stockport NHS Foundation Trust

Tameside and Glossop Integrated Care NHS Foundation Trust – Freedom of Information Requests :: Tameside and Glossop Integrated Care (tamesideandglossopicft.nhs.uk)

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust – WWL Teaching Hospitals NHS Foundation Trust | FOI Disclosure Log

The Christie NHS Foundation Trust – Freedom of information disclosure logs (christie.nhs.uk)

Pennine Care NHS Foundation Trust – Freedom of Information :: Pennine Care NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust – Freedom of Information | Greater Manchester Mental Health NHS FT (gmmh.nhs.uk)

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