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FOI 2026/1562

Reference FOI 2026/1562
Description WorkWell Programme: Budgets, Commissioning Model and Digital Approach
Date Requested 19/01/2026
Date Replied 16/02/2026
Category Primary Care & Strategic Commissioning

I am interested in a response to the following request under FOI. I very much look forward to your response.

 

  1. Please confirm whether the ICB is currently:

– Participating in a WorkWell pilot and details of such

– Planning to participate in a future WorkWell rollout and when

– Not currently participating in WorkWell

 

  1. For the current and previous financial year, please provide:

– The total value of WorkWell funding received by the ICB

– Whether this funding is ringfenced or discretionary

– Where held, please provide a high-level breakdown of WorkWell expenditure, for example:

Digital tools or platforms

Coaching or delivery partners

Programme management

Evaluation or insight activities

 

  1. Please confirm which organisation(s) hold commissioning authority for WorkWell-related services:

– Integrated Care Board

– Local Authority

– VCSE organisation and who that is

– Prime contractor

– Combination of the above

 

  1. Please confirm the commissioning routes used or expected to be used for WorkWell services:

– Contract variation or extension

– Framework call-off

– Competitive procurement

– Grant funding

 

  1. Please confirm whether digital tools are currently used or planned to be used in WorkWell delivery for any of the following and who the vendor is together with contract dates and values.

– Self-referral

– Case-finding

– Eligibility assessment or triage

– Signposting or referral management

– Reporting, dashboards, or insight

 

  1. Please confirm whether WorkWell is expected to:

– Remain a time-limited pilot

– Be extended locally. Please provide details.

– Be scaled across multiple places or PCNs. Please provide details.

– Be aligned with neighbouring ICBs. Please provide details.

 

  1. Please provide any indicative timelines (where held) for:

– Decisions on extension or scale

– Budget setting for future financial years

– Procurement or commissioning activity

 

  1. Please confirm whether PCNs or GP practices are involved in WorkWell delivery through:

– Referrals or case-finding

– Hosting coaches

– Fit Note–related activity

  1. Yes, NHS Greater Manchester (NHS GM) is currently participating in the national WorkWell Vanguard Pilot. Details of the Greater Manchester WorkWell offer can be found here. The GM WorkWell Partnership will continue to be delivered from April 2026. The ICB will continue to provide integrated Work and Health Support in partnership with GMCA and this will be funded through the GMCA Integrated Settlement
  2. The total value of funding received by the ICB for this year and the previous financial year and as high level breakdown of WorkWell expenditure as below:

 

Period WorkWell Grant Funding Additional WorkWell Funding
2024 / 25 £1,932,154.87 £89,000.00
2025 / 26 YTD £2,434,332.70 £100,000.00

 

A high level breakdown of funding as below:

 

Period Administration Costs Staffing Costs Advertising, marketing and communications Training of staff Transport costs
2024 / 25 £142,604.98 £1,091,533.94 £22,644.52 £5,590.00 £65.60
2025 / 26 YTD M06 £50,748.57 £793,940.48 £12,131.44 £1,690.50 £3,858.37

continued…

Period Participation interventions Location costs Learning and Change Manager salary Other Total(£)
2024 / 25 £45,031.94 £10,000.00 £58,868.25 £555,815.64 £1,932,154.87
2025 / 26 YTD M06 £11,060.53 £32,767.32 £40,509.78 £1,487,625.71 £2,434,332.70

 

All funding is ringfenced for WorkWell. In addition to the grant funding received by the ICB for this year and the previous financial year, the ICB received two additional standalone payments from DWP/DHSC relating to WorkWell. In 2024/2025 the ICB received £89,000 to further progress and enhance health, work and skills integration. In 2025/2026 the ICB received £100,000 of single year WorkWell Primary Care Innovation Funding to facilitate proactive approaches to fit note innovation within primary care.

  1. GM WorkWell is jointly led with the Greater Manchester Combined Authority (GMCA) and delivered in partnership with the 10 Greater Manchester Local Authorities (LAs), VCSFE partners and JCP. The commissioning authority for WorkWell-related services is a combination of NHS GM and the 10 GM LAs.
  2. The commissioning routes will be a combination of all of those listed above across the 10 GM LAs.
  3. The Greater Manchester Individual Tracker (GMIT) is the WorkWell reporting mechanism for the 10 WorkWell services and providers to submit data and share WorkWell participant data. The GMIT system is a bespoke built software solution provided by Accenture that uses a cloud-based server to host a database which securely stores information required to make a claim against the providers contractual outputs. GMCA designed the system to enable the collections of data items from the funding stream and data to allow GMCA to understand the impacts across Greater Manchester of the contracted provision.

The 10 GM WorkWell services use a variety of CRM software in line with the locally designed GM WorkWell delivery models. This includes Yeti (6), Airtable, Liquid Logic, EMIS, Esyncs, and Dynamics. The ICB does not hold information on contract dates and values relating to these systems.

Some of the GM WorkWell services use digital routes to enable self-referrals.

  1. The delivery of integrated work and health interventions will continue to be delivered across GM in partnership between NHS GM, GMCA, GM LAs, VCSFE and JCP. In Greater Manchester this activity will be funded through the GMCA integrated Settlement.
  2. GM has received confirmation for how much WorkWell funding will be included in the Integrated Settlement for the next 3 years. The 10 GM LAs have been notified of how much funding they will individually receive. Commissioning / procurement activity is underway within LAs to ensure continuity of delivery of WorkWell services.
  3. GM PCNs and GP practices are involved in the WorkWell delivery for all activities listed. This will look different across the 10 LAs in line with the locally designed GM WorkWell delivery model.

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