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FOI 2026/1584

Reference FOI 2026/1584
Description Commissioning of NHS 111 services
Date Requested 21/01/2026
Date Replied 06/02/2026
Category Contract Management

  1. Does your ICB commission 111 services.

 

  1. independently from other ICBs, or
  2. do you commission for a larger area jointly with other ICBs
  3. if b), please list other ICBs which you jointly commission with

 

  1. When did your current contract to for these services commence (month/ year)?

 

  1. What is the duration of the current contract, or when does the contract end?

 

  1. Are there potential extension periods to this contract?

 

  1. Is this contract part of a larger contract, which for example includes operating urgent care centres? If Yes, please list the other service categories included in the contract?

 

  1. Who is the current provider

 

  1. What was the value of the contract (to the nearest 10% – we are not seeking commercially sensitive information) during the NHS financial year 2024/25?

1. The North West NHS 111 service is jointly commissioned by Lancashire and South Cumbria ICB, North East and North Cumbria ICB (North Cumbria Place), Greater Manchester ICB, Derby and Derbyshire ICB, and Cheshire and Merseyside ICB.

2. The contract commenced in October 2015

3. The contract ends on 31st March 2026

4. No

5. No

6. North West Ambulance Service (NWAS)

7. The North West contract value for 2024/25 was £37,838,000. This is a regionally commissioned regional service as such we are unable to provide the GM element of the contract cost.

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