FOI 2026/1614

Please provide recorded information held centrally (e.g., procurement, contract management, or supplier performance records) for the period 1 January 2021 to the date of your response relating to your use of Peninsula (including Peninsula Business Services Limited and any Peninsula Group entity) for HR, employment law advice, tribunal support, or related services.

Please provide:

1) Total spend by financial year with Peninsula, with the supplier name as recorded in your finance/procurement systems.

2) Copies of any current or expired contract(s), call-off(s), framework references, statement(s) of work, and service descriptions that set out the scope of services.

3) Copies of any generic materials provided by Peninsula and retained by you for internal use, such as training slides, guidance notes, template letters, checklists, tribunal preparation guides, or reasonable adjustment guidance (excluding case-specific legal advice).

4) Any centrally recorded supplier performance records relating to Peninsula, including:

a) service level monitoring reports,

b) performance scorecards,

c) contract management review notes,

d) improvement notices or remedial actions.

5) The number of recorded complaints made by your organisation about Peninsula’s service during the period, and copies of any complaint correspondence or outcome summaries held centrally (with personal data redacted).

I am not requesting a review of individual employment tribunal case files. If information is not held centrally, please confirm this.

If any part is exempt, please provide the remainder and specify the exemption relied upon.

NHS Greater Manchester ICB (NHS GM) was formed on 1^st July 2022 following the merger of the 10 former NHS Clinical Commissioning Groups (CCGs) of Greater Manchester, plus Greater Manchester Shared Services (GMSS, previously hosted by The Northern Care Alliance NHS Foundation Trust) and Greater Manchester Health and Social Care Partnership (GMHSCP, previously hosted by NHS England). The 10 former CCGs were NHS Bolton CCG, NHS Bury CCG, NHS Heywood, Middleton and Rochdale CCG, NHS Manchester CCG, NHS Oldham CCG, NHS Salford CCG, NHS Stockport CCG, NHS Tameside and Glossop CCG, NHS Trafford CCG and NHS Wigan Borough CCG.

It should be noted that NHS GM’s financial year covers the 12 month period to 31^st March each year.

NHS GM has examined its records, and those of predecessor CCGs to identify the following elements, which exclude VAT

1.

2. Within question 1, the service procured from Health Assured represents NHS GM’s Employee Assistance Programme. This is a service which supports employees rather than providing advice or support to the People Services function. There is also distinct separation between the service provided and the People Services team to ensure the independence of advice provided to individual employees. Therefore, whilst it is included within the response to question 1, as it is expenditure of NHS GM and predecessor CCGs with companies within the Peninsula group of companies, it is not considered to fall within the scope of a contract “for HR, employment law advice, tribunal support, or related services.”

The service provided by Croner-I relates to the HR Inform service, which was originally commissioned in 2021/22 by NHS Wigan Borough CCG prior to the transition to NHS Greater Manchester. Due to the low value of the expenditure, NHS Greater Manchester does not hold a formal written contract for this service.

3. NHS does not hold the information requested; this is because NHS GM does not commission the providers services for HR, employment law advice, tribunal support, or related services.
4. NHS does not hold the information requested; this is because NHS GM does not commission the providers services for HR, employment law advice, tribunal support, or related services.
5. NHS does not hold the information requested; this is because NHS GM does not commission the providers services for HR, employment law advice, tribunal support, or related services.