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FOI 2026/1618

Reference FOI 2026/1618
Description Payroll and Pensions Outsourcing, Workforce and HR processes & Smartcard production and management
Date Requested 20/02/2026
Date Replied 26/02/2026
Category People Services

Under the Freedom of Information Act 2000, please could I request the following information:

Payroll and Pensions Outsourcing

  1. Does your organisation outsource its payroll and pension’s function? If yes, please provide:
  • The name of the outsourced service provider
  • The contract duration (in years)
  • The contract end date
Outsourced Payroll and Pension

(yes/no)?

Name of the outsourced service provider? Contract duration (in years)? Contract
end date?
Payroll and Pension Services        

Workforce and HR processes

  1. Does your organisation outsource any other workforce and HR processes?  If yes, please confirm:
  • Which workforce and HR services your organisation outsources, to which supplier(s)

 

Smartcard production and management.

  1. Does your organisation outsource smartcard production & management?

If yes, please provide:

  • The name of the outsourced service provider

If no, please confirm:

  • Which department is responsible for providing the service
  • Whether you provide this service to other organisations

If you require any clarification, please feel free to contact me. I would appreciate it if you could email your response at your earliest convenience.

 1.

Outsourced Payroll and Pension

(yes/no)?

Name of the outsourced service provider? Contract duration (in years)? Contract
end date?
Payroll and Pension Services  Yes East Lancashire Financial Services (ELFS)  2 years  31/03/2028
  1. No
  2. No – NHS Greater Manchester have a registration authority who hold management of smart cards.

We provide a smart card service to our own employees and GP practices

 

 

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