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FOI 2026/1623

Reference FOI 2026/1623
Description GP Clinical System Migrations
Date Requested 23/02/2026
Date Replied 06/03/2026
Category Information Management & Technology (IM&T), Digital & Information Governance

I am writing to make a request under the Freedom of Information Act 2000. Where any of the information below is already published, I would be grateful if you could direct me to the relevant source rather than compiling it afresh.

My request covers the period 1 April 2023 to the date of this request.

Section A – Current System Landscape

  1. The total number of GP practices within your ICB area, broken down by clinical system provider (e.g. EMIS Web, SystmOne, or other named system).

Section B – Migration Activity

  1. The number of practices that have submitted a request to migrate to an alternative clinical system provider under the GP IT Futures / TIF framework.
  2. The number that are in progress or have completed such a migration, including which provider they migrated from and to.
  3. The number that had a migration request declined, deferred, or significantly delayed, and the reasons given.

Section C – Early-Stage Enquiries (only if such records are held)

  1. The number of practices that have made informal or preliminary enquiries to the ICB about the possibility of migrating to an alternative provider.

Section D – Policy and Financial Information

  1. Any published policies, criteria, or guidance used by the ICB when assessing requests to change clinical system provider. A link or reference to existing documentation would suffice.
  2. The approximate dates or financial years in which current GP clinical system contracts within your ICB area are due for renewal.
  3. Whether the ICB has allocated specific budgets for GP clinical system migrations during this period, and if so, the total amount.

If any part of this request would exceed the appropriate cost limit under Section 12, I would welcome advice on how to narrow it. If any part is refused, please specify the exemption and provide a brief explanation.  If the information is not held by the ICB, I would appreciate being directed to the appropriate organisation.

I would prefer to receive the information electronically, by email, and look forward to your response within the statutory 20 working days.

  1. Emis Web GP – 377, SystemOne GP – 30
  2. 9 practices have expressed an interest to migrate to a new supplier under the NHS England (NHSE) TIF Framework. The requests are currently being assessed via the NHS Greater Manchester Integrated Care Board (NHS GM) Governance process.
  3. Over the past 2 years there have only been 3 migration of clinical system across Greater Manchester. All of these were in the Bolton locality in September / October 2024 and were from Vision to Emis.
  4. As of yet no requests have been rejected. Details of the TIF programme can be found here Tech Innovation Framework – NHS England Digital
  5. No records are held of this information
  6. All migrations are managed in line with NHS Digital Clinical System Migration Guide. Details can be found at Clinical system migration guide – NHS England Digital
  7. 2026/2027
  8. No specific budget has been allocated.

 

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