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FOI 2026/1757

Reference FOI 2026/1757
Description Community Musculoskeletal Service
Date Requested 12/05/2026
Date Replied 08/06/2026
Category Contract Management

  1. Could you please confirm your current provider for MSK Services in the community?
  2. Does the service include anything extra like pain, rheumatology etc?
  3. Could you share the specification they deliver to?
  4. What is the current contract expiry date?
  5. Could it be extended?
  6. If so, when could it be extended to?
  7. Is the current service invoicing (within 5%) as initially advertised in the original tender?
  8. If not, what is the difference due to e.g. initial back log, increase in scope?
  9. Could you share the KPI’s used for this service?
  10. What is the name of (including the title) of the person responsible for managing this service?

Cora Health Pain Management Services Ltd

Hyde Physiotherapy Centre

Pennine MSK Partnership Ltd

 

  1. Please refer to the response to question 3.

 

3.

Cora

 

 Hyde Physiotherapy Centre

contract v1 signed

 Pennine MSK Partnership Ltd contract v0.3 signed
2025/26 contract remains subject to negotiation and therefore this information not currently held. **A PDF document was sent to the requester with this response.  If you require a copy of the full response, together with the attachments, please contact NHS GM’s FOI team – nhsgm.foi@nhs.net ** **A PDF document was sent to the requester with this response.  If you require a copy of the full response, together with the attachments, please contact NHS GM’s FOI team – nhsgm.foi@nhs.net **

 

  1. Expiry of 31/03/26 for all contracts

 

  1. Extension not possible.  New award only or Patient Choice where applicable

 

  1. N/A

 

  1. The contracts are still being finalised for 2026/27 and therefore this information cannot be shared at this time.

 

  1. Please refer to the response to question 7.

 

9.

Cora

 

 Hyde Physiotherapy Centre

 

 Pennine MSK Partnership Ltd contract v0.3 signed
2025/26 contract remains subject to negotiation and therefore is not currently held. LQRs:

Safe:

·     STEIS / serious incidents (SIRI’s) – number, type and grade

·     Patient safety incidents – Number, type and grade.

·     Learning and improvements made from incidents

 

Effective:

·     Application of NICE guidance

 

User Experience

·     Complaints/PALS – numbers, themes trends and improvements

·     Compliments – numbers, themes trends and improvements

·     User Survey and experience

 

**A PDF document was sent to the requester with this response.  If you require a copy of the full response, together with the attachments, please contact NHS GM’s FOI team – nhsgm.foi@nhs.net **

 

  1. No single person is responsible for managing the service.

 

**PDF documents were sent to the requester with this response.  If you require a copy of the full response, together with the attachments, please contact NHS GM’s FOI team – nhsgm.foi@nhs.net **

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