| Reference | FOI2026/1946 |
|---|---|
| Description | Integrated Urgent Care (IUC) services |
| Date Requested | 05/08/2026 |
| Date Replied | 14/09/2026 |
| Category | Contract Management |
Under the Freedom of Information Act 2000, I would like to request information regarding your Integrated Urgent Care (IUC) services.
Please could you provide the following:
The name of the organisation(s) currently contracted to deliver:
a) NHS 111 services
b) Clinical Assessment Service (CAS)
c) GP Out of Hours (OOH) services
2. Contract timelines
For each of the above services:
a) Contract start date
b) Initial contract term
c) Details of any extension options (including duration)
d) Current contract end date (stating whether extensions have been or have been confirmed that they will be exercised)
The total annual contract value (or most recent annual spend) for each service.
The expected timeframe (month and year if available) for the next procurement or re-procurement of IUC services.
Whether the ICB expects to:
a) Re-procure IUC services as a single contract, or
b) Split services into separate procurements (e.g. NHS 111, CAS, OOH)
The anticipated procurement mechanism (e.g. Provider Selection Regime, competitive procurement), where this has been determined.
Details of any market engagement activity undertaken or planned in relation to future IUC procurement (e.g. PINs, supplier engagement events), including indicative timing where available.
If any of this information is already publicly available, please provide links where possible.
1.
NHS 111 Services – North West Ambulance Service NHS Trust
Clinical Assessment Service (CAS) – Please refer to excel spreadsheet provided below.
GP Out of Hours (OOH) services – Please refer to excel spreadsheet provided below.
2.
NHS 111 services – 20/08/2015 for 5 years to 30/09/2020.
Details of extension options: Direct award 01/10/2020 – 30/09/2023 (under COVID-19 Level 4 Command & Control arrangements).
Waiver Extension 01/10/2023 – 31/03/2025 with option for further 12 month extension.
Extension enacted 01/04/2025 – 31/03/2026. Contract modification 01/04/2026 – 30/09/2026.
Current contract end date – 30/09/2027.
Clinical Assessment Service (CAS) – Please refer to excel spreadsheet below.
GP Out of Hours (OOH) services – Please refer to excel spreadsheet below.
3.
NHS 111 services – NHS 111 is procured as a North West regional service. The indicative value for 2026-2027 is £38,835,360.
Clinical Assessment Service (CAS) – Please refer to excel spreadsheet below.
GP Out of Hours (OOH) services – Please refer to excel spreadsheet below.
4.
NHS 111 services – 2027
Clinical Assessment Service (CAS) – The future procurement timetables, methods & market engagement are currently unknown at this time.
GP Out of Hours (OOH) services – The future procurement timetables, methods & market engagement are currently unknown at this time.
5.
NHS 111 services – No decision has been made
Clinical Assessment Service (CAS) – The future procurement timetables, methods & market engagement are currently unknown at this time.
GP Out of Hours (OOH) services – The future procurement timetables, methods & market engagement are currently unknown at this time.
6.
NHS 111 services – Competitive Procurement
Clinical Assessment Service (CAS) – Please refer to excel spreadsheet below.
GP Out of Hours (OOH) services – Please refer to excel spreadsheet below.
7.
NHS 111 services – No decision has been made
Clinical Assessment Service (CAS) – The future procurement timetables, methods & market engagement are currently unknown at this time.
GP Out of Hours (OOH) services – The future procurement timetables, methods & market engagement are currently unknown at this time.
Please see embedded excel file for all details requested relating to current OOHs and CAS contracts we currently hold, except for the provider names as Under section 43 of the FOIA (2000) the disclosing of the name of the provider delivering paid for goods/services is deemed as commercially sensitive information.
NHS 111 is regionally commissioned / procured, however current information has been provided within the attached spreadsheet – An excel document was sent to the requester with this response. If you require a copy of the full response, together with the attachments, please contact NHS GM’s FOI team – nhsgm.foi@nhs.net
