Get to know where to go for mental health support
In this section:
If you’re feeling low, anxious, stressed or overwhelmed there are lots of things you can do to lift your mood.
Try taking a walk, talking to a family member or friend or doing something relaxing like reading a book or listening to music. However, there may be times when you may need a bit of extra help. Remember, it’s OK not to be OK.
You can contact your GP practice and let them know how you’re feeling. It may be tough to begin with, but your GP can refer you for counselling and other talking therapies that can really help.
There’s also free self-help advice and support to help your mental health and wellbeing.
SilverCloud
A confidential and secure series of programmes to help ease stress, sleep better or build resilience.
Kooth
Access safe and anonymous professional support online 24/7 for ages 10 to 25 There are no waiting lists and no referral is needed.
Qwell
For ages 26 and over, safe and anonymous professional support online 24/7. There are no waiting lists and no referral is needed.
Greater Manchester Bereavement Service
Available for anyone who has been bereaved or affected by a death by whatever cause, no matter how long ago.
Call 0161 983 0902.
Mental health crisis support
Call NHS 111 and select the mental health option if you, or someone you know, is in a mental health crisis. Available 24/7, you’ll speak to a mental health professional who can help you find the right support.
If there’s an immediate risk to life ring 999 or go to A&E.
NHS 111 offers a British Sign Language (BSL) service that is open 24/7.
If you have a hearing problem, use text relay. Call 18001 111 using the Relay UK App or a text phone.
Share your experience of using the NHS 111 mental health option
If you’ve used the NHS 111 ‘select mental health option’ you can share your experience by completing this survey. The feedback will help NHS England identify where improvements can be made to better meet the needs of people experiencing a mental health crisis.
Exam season
The exam season can be a very stressful time for any young person, adult learners or for parents or carers, and you may need extra support to manage.
If either yourself or your child is finding the exam period overwhelming, help is available. Whether it’s to help build resilience and stay mentally healthy when things are feeling challenging, to talking to someone about how you’re feeling, or to find out how best to support your child, lots of help and advice can be found from services such as Kooth, Silvercloud, Young Minds, Place2Be or Qwell.
Young Minds
Pressure to do well in exams can become overwhelming and it can affect your mental health. Young Minds have put together lots of advice if it’s all getting a bit too much.
Place2Be
As adults, it can be difficult to know how best to support children and young people during exam season. Place2Be have created some tip sheets full of practical advice to help young people and families manage stress during exam season.
NHS 111
If you’re not sure what to do or where to go, go to NHS 111 online. It’s available 24/7, 365 days a year.
How NHS 111 online works
If you visit NHS 111 online, you’ll be asked to enter your age, sex, postcode and main symptom.
You are then asked a series of questions about your health problem.
You can:
- find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care
- get advice on self-care
NHS 111 online is the the quickest and easiest way to get the help you need.
- need help for a child under 5
- have complex problems caused by an existing medical condition
- have a care plan from your doctor for your current health problem
- need to get end-of-life care
- aren’t able to use the NHS online service
NHS 111 offers a British Sign Language (BSL) service that is open 24/7.
If you have a hearing problem, use text relay. Call 18001 111 using the Relay UK App or a text phone.
When you use the right NHS service, you get the right treatment sooner.
The first thing you should know is which service you should use for your symptoms.
This booklet shows the range of NHS services available to you and your family. Keep it handy, so when you’re not feeling well, or need treatment straight away, you know where to go.
If you’re not sure what to do or where to go, go to NHS 111 online.
Download our get to know where to go booklet Download our latest Get To Know Where To Go bookletGet To Know Where To Go for:
Minor illnesses
Primary care
Urgent and emergency services
While you wait
Information, advice and resources to help you manage your physical and mental wellbeing while waiting for hospital care.
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