If you see or experience racism or hate:
- speak up if it feels safe
- support the person affected
- tell a member of staff
- report it
Why it matters
Racism and hate can have a lasting impact. When no one speaks up, it can feel like it is accepted and that behaviour is normal. When someone does speak up, it shows clearly: this is not okay.
How to step in safely
If you see or hear racism or hate, it can be hard to know what to do.
You are not expected to handle it on your own. But there are simple ways you can help.
If it feels safe, a short, calm response can help.
You could say:
- “That’s not okay.”
- “Please don’t say that.”
- “Please show respect.”
You do not need to argue. Keeping it simple is enough.
Other ways to step in
You do not have to challenge someone directly.
Ask a simple question or change what is being talked about.
For example:
- “Do you know what the time is please?”
- “Do you know where the exit is?”
You could:
- stand beside the person
- make eye contact
- walk with them if they move away
- stay with them until they feel safe
Reporting
If you witness a possible hate crime or incident, you can report it in a number of ways:
- Speak to another member of staff and let them know what you have witnessed and that you would like to report it.
- Anyone can report hate crime by using an online form or by calling 101 or visiting your local police station. Always call 999 if there is immediate danger, or the situation is an emergency. Further details can be found on GMP’s website.
- True Vision is a national website that allows you to report a hate crime online without needing to visit a police station.
- Community Security Trust (CST) A charity where you can report antisemitism and related threats and access support.
- Tell MAMA supports victims of anti-Muslim hate and monitors incidents.
- The British Muslim Trust provides confidential support and reporting for victims of anti-Muslim hate.
You do not need to remember everything.
If you can, it helps to share:
- what was said or done
- who was involved
- when it happened
- where it happened
- who else saw or heard it
- how it affected you or others
Even small details matter. They can help build a fuller picture.
