You, your colleagues and patients you care for have the right to feel safe.
You can report racism and hate in a way that feels right for you.
You can speak to:
- your manager
- another senior colleague
- a Freedom to Speak Up Guardian
- your trade union
- or use your organisation’s reporting process
You will be listened to and supported.
What helps when reporting
You do not need to remember everything.
If you can, it helps to share:
- what was said or done
- who was involved
- when it happened
- where it happened
- who else saw or heard it
- how it affected you or others
Even small details matter. They can help build a fuller picture.
How to step in safely
If you see or hear racism or hate, it can be hard to know what to do.
You are not expected to handle it on your own. But there are simple ways you can help.
What you can say
If it feels safe, a short, calm response can help.
You could say:
- “That’s not okay.”
- “Please don’t say that.”
- “Please show respect.”
You do not need to argue. Keeping it simple is enough.
Other ways to step in
You do not have to challenge someone directly. There are other things you can do.
Ask a simple question or change what is being talked about.
For example:
- “What time does your shift finish?”
- “Do you need help with anything?”
You could:
- stand beside the person
- make eye contact
- walk with them if they move away
- stay with them until they feel safe
Speak to another member of staff or someone in charge.
You could say, “I’m concerned about what I just heard, can you come and support me?”
After it happens
You can still make a difference after the incident has happened.
You can:
- check in with the person
- report what you saw using the options above
Speaking up later still matters. You can still support someone and report what happened. It doesn’t matter how long after.
Looking after yourself and your wellbeing
Racism can affect you at work and at home. It can impact how you feel, your confidence, and your wellbeing.
You do not have to deal with this on your own.
You can access support through the wellbeing toolkit.
