Close up of a person using a machine to examine a patient’s eye. They are using a joystick to look at the image of an eye on a screen.

Share your experiences of eye care (ophthalmology) services

NHS Greater Manchester (GM) wants to hear from you as part of a region-wide evaluation aimed at improving care for people with eye disorders.

The eight-week listening exercise runs from today (Monday 2 June) to 25 July 2025. It will help us better understand how ophthalmology services are working and where improvements can be made.

People can take part by completing an online survey, attending a local engagement session, or arranging a one-to-one call with a trained engagement specialist.

Ophthalmology services include the diagnosis and treatment of a wide range of eye conditions such as cataracts, glaucoma, macular degeneration and urgent eye problems. Many patients are referred into these services by GPs, optometrists or specialists managing conditions like diabetes.

Katherine Sheerin, chief commissioning officer at NHS GM, said:

“We want to hear directly from people across Greater Manchester about their experiences with eye care services. As demand for these services continues to grow, your feedback is more important than ever.

“What you tell us will help shape a new Greater Manchester Ophthalmology Strategy – a plan focused on delivering faster, fairer, and more personalised care that truly meets the needs of our communities. We’re committed to creating services that are inclusive, sustainable, and designed with patients at the heart.”

NHS GM will also be working with local voluntary and community sector organisations who support people with visual impairments or eye conditions, as well as visiting clinics and eye health services across the region to hear from patients directly.

All feedback will inform the development of a new strategy for eye health services in Greater Manchester.

We will submit a full report to the NHS GM board to help guide future planning and decision-making.

How to take part in the eye care engagement

  • Complete the online survey
  • Join a face-to-face engagement session (dates and locations available online)
  • Request a phone conversation with an engagement specialist

More about how to get involved


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