NHS 111 is your first point of contact for guidance and support when you need medical help straight away this winter.
From physical symptoms to mental health concerns, you can get help from NHS 111:
- by using NHS 111 online (for people aged five plus)
- in the NHS App
- by calling 111 for free
- Using the British Sign Language (BSL) NHS 111 service or calling 18001 111 using the Relay UK app or a textphone
NHS 111 is available 24 hours a day, seven days a week. Advisors will help you get the right care, quickly and effectively.
Whether it’s guidance on managing symptoms, understanding where to go for treatment, or getting support for urgent healthcare needs, NHS 111 is here to help. This could include:
- signposting to a pharmacy
- arranging a GP appointment or emergency dentist
- where necessary, advising what urgent treatment options are available
The service is designed to alleviate pressure on the NHS and ensure patients get the right care in the right place at the right time.
Help is just a phone call away
To help raise awareness in all communities, NHS Greater Manchester is reminding residents that NHS 111 is available to everyone. It can be accessed in more than 200 languages through interpreters, so no matter your background or language, help is just a phone call away.
In addition to telephone and online support, NHS 111 also offers assistance in British Sign Language (BSL). This makes it more accessible for the deaf community. The BSL 111 service is available online via video link, offering a convenient and vital service to those who need it most.
Dr Manisha Kumar, Chief Medical Officer at NHS Greater Manchester, said: “NHS 111 is here to ensure that everyone has access to medical help when they need it, quickly and at the most appropriate place for their needs. As we prepare for the challenges that winter can bring, we want to remind residents, that NHS 111 is for you and don’t worry if English isn’t your first language, interpreters are available.
“Whether you’re concerned about physical or mental health, need help managing a specific condition, or just aren’t sure where to go for help, NHS 111 can provide the guidance you need. However, if you or someone else has signs of a life-threatening illness or injury call 999 immediately.”
When to use NHS 111
- If you’re unsure where to go for treatment
- For non-emergency medical advice
- If you have a mental health concern
- If your GP or pharmacy is closed
- When you need urgent care but it’s not life-threatening
Check out our range of advice for keeping well
