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Emergency Services

A&E departments (also known as emergency departments or casualty) are for serious or life-threatening health conditions only. 

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

You’ll find more information below about NHS 111, GP out of hours services and other urgent help.

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Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on 26/11/2024 and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Only go to A&E if it’s an emergency. All patients are assessed when they arrive at A&E (including those who have come by ambulance) and people with the most serious conditions will be seen first. 

Only call 999 if someone’s life is at risk and you can’t get to a hospital. This may include: 

  • A suspected heart attack or stroke 
  • An overdose 
  • A serious injury such as a road traffic accident, a serious head injury, a fall from height or a stabbing or shooting 

NHS 111 

If you’re not sure what to do or where to go visit NHS 111 online. It’s available all day every day. 

NHS 111 can help you: 

  • Find out how to get the right healthcare in your area, including whether you need to see a GP or seek urgent care 
  • Get advice on self-care 

If you can’t get online, call 111. 

NHS 111 offers a British Sign Language (BSL) service that is open 24/7. Connect to a BSL interpreter here. 

To make a text relay call you can download the free Relay UK app onto your smartphone, tablet or computer and link it to your phone number. You can then contact NHS 111 through the Relay UK app by dialling 18001 111.  

You can also dial 18001 111 on a textphone. 

GP out of hours 

Most GP practices are open 8am-6.30pm. The GP out-of-hours service is there when your GP practice is closed. 

For more information call your GP practice in the usual way and listen to the recorded message. 

Before you make an appointment to see your GP, think about what other services might be able to help, such as your local pharmacy (chemist) or NHS 111. 

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

Updated

This service was created on and last updated on 30/11/2024

Other urgent help 

Mental health – if there is an immediate risk of danger to life, you should ring 999

Urgent dental treatment

Urgent eye treatment 

Visit Get to Know Where to Go for advice on what services to use.  

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